Returns

If your delivery is damaged, there are product quality issues, or it is undelivered after 5 working days: Please contact us on orders@petesnatural.co.nz  or +64210785758  and we will send a replacement order free of charge.

 

Shipping – We only ship within New Zealand

$8 flat rate shipping with the exception of Waiheke Island and Stewart Island. Free Shipping is on every order over $60.

Shipping to Waiheke Island / Stewart Island is a flat rate of $45 per carton.

All orders are shipped within 1 business day of receipt.
Shipping is usually overnight for South Island addresses, and 2 business days for North Island addresses.
Add another 1-2 business days for rural deliveries.
You will receive an email with tracking information as soon as your order has been shipped.