Returns

If your delivery is damaged, there are product quality issues, or it is undelivered after 5 working days: Please contact us on orders@petesnatural.co.nz  or +64210785758  and we will send a replacement order free of charge.

 

Shipping

Free Shipping is provided throughout New Zealand with the exception of Waiheke Island.

Shipping to Waiheke Island is a flat rate of $30 per order.

All orders are shipped within 1 business day of receipt.
Shipping is usually overnight for South Island addresses, and 2 business days for North Island addresses.
Add another 1-2 business days for rural deliveries.
You will receive an email with tracking information as soon as your order has been shipped.